What’s your relationship with Spotify?
Mighty is intended to work with Spotify. While we’ve had discussions with Spotify about a potential partnership, we’re not currently an official Spotify partner and Mighty has not been approved by Spotify. We will provide our backers with real-time updates as we continue our discussions with Spotify. Last updated: Thu, Mar 3 2016 8:51 pm EST
Does Mighty work with iOS devices too?
Yes, Mighty is fully compatible with all iOS (iPhone/iPad) and Android devices. Last updated: Thu, Mar 3 2016 2:14 pm EST
Does Mighty work with non-paying Spotify accounts?
No. A premium/paid version of Spotify and most other streaming music services is required. Last updated: Thu, Mar 3 2016 8:51 pm EST
Does Mighty work with Bluetooth headphones and speakers?
Yes, Mighty is compatible with both Bluetooth (and wired) headphones and Bluetooth speakers. Last updated: Thu, Mar 3 2016 2:14 pm EST
Can Mighty play albums and songs or just playlists?
Currently, Mighty only works with playlists. We decided to stick with playlists so that Mighty is super easy to use with physical buttons. Each time you press the playlist selector button, Mighty will scroll through your synced playlists and will speak the name of the selected playlist to you. If you want to sync an album or a collection of songs, just group them into a playlist and give it an intuitive name. Last updated: Mon, Feb 22 2016 11:23 pm EST
Does Mighty have song shuffling functionality?
The ability to shuffle songs within a playlist has been a top feature request. Good news - our development team has been hard at work and just confirmed that shuffle mode will be enabled in our first release. Users will have the ability to toggle between straight playback and shuffle with the click of a button. You spoke, we listened. Last updated: Mon, Mar 14 2016 2:21 pm EDT
How do you charge the device?
Mighty is charged using a headphone jack to USB cable. Last updated: Mon, Feb 22 2016 11:23 pm EST
Do you plan on supporting USB Type-C charging?
We do not currently support USB Type-C, but we’re actively exploring is as an option. We’ll keep our backers updated as final functionality decisions are made. Last updated: Wed, Feb 24 2016 6:40 pm EST
Is Mighty waterproof or water resistant?
Currently, Mighty is water resistant, meaning it can handle rain, splashing, sweat, and a quick rinse in the sink in case it gets muddy. A little water won’t hurt it, but submerging it in water, wearing it in a sauna or steam room, or washing with soaps will allow moisture to pass our water resistance barriers. A waterproof version of Mighty is at the top of our product development list. We know it’s possible from a technical standpoint and we think that swimming with Mighty would be super cool, so we’re hoping to build that immediately after we release the first version of Mighty. For now, Mighty should be fine a run in the rain. Last updated: Fri, Mar 4 2016 10:56 am EST
What languages are supported?
Mighty currently has English language support. We will expand to other languages if we see demand. Last updated: Mon, Feb 22 2016 11:23 pm EST
Do you ship internationally?
Yes, we ship to more than 30 international countries. Select a reward and follow the checkout process to see if Mighty is available in your country. If it’s not, send us a message and we’ll do our best to get a device to you! Last updated: Wed, Feb 24 2016 12:05 am EST
Does Mighty come with headphones?
No, Mighty does not come with headphones. However, the device works with both wires and Bluetooth wireless headphones. Last updated: Wed, Feb 24 2016 6:40 pm EST
What mobile operating system are compatible with Mighty?
Mighty currently works with iOS (iPhone/iPad) and Android operating systems. We do not currently support Windows Mobile OS, but it’s something we plan on exploring in the near future. Last updated: Wed, Feb 24 2016 6:40 pm EST
Does Mighty work with other apps or music streaming services?
The first version of Mighty will aim to integrate with Spotify only, but we plan on expanding our support to additional streaming music services in the near future. Integration with new music services will not require new hardware and can be done remotely through a software update. Mighty does not currently have an official partnership with Spotify or any other streaming music service. We’re currently in discussion with multiple services about an official partnership and we’ll keep our backers updated as we make progress. Last updated: Thu, Mar 3 2016 2:14 pm EST
How do software updates work with Mighty?
Software updates will occur via your the Mighty mobile app. It will be as simple as pairing Mighty to your smartphone, connecting to WiFi, and following a set of simple instructions. No cords and no computer required. Last updated: Wed, Feb 24 2016 6:40 pm EST
Do you have to sync the same playlists to your phone and to Mighty?
No! The playlists that you sync to Mighty are only stored on the Mighty device, not on your smartphone. Last updated: Wed, Feb 24 2016 6:40 pm EST
Does Mighty count as a Spotify “offline device”?
Yes, Mighty functions as an offline device for Spotify and most other popular streaming music services. The product works by making songs available offline just as you would with your smartphone. Last updated: Thu, Mar 3 2016 8:51 pm EST
Can Mighty sync with a laptop/computer?
No, Mighty can currently only be synced using an iOS (iPhone/iPad) or Android device. We want to make is as easy as possible to update your playlists, so we’ve completely done away with cords and computer. All you need is the Mighty mobile app installed on a smartphone and you’re good to go. Last updated: Wed, Feb 24 2016 6:40 pm EST
Does Mighty comply with digital rights management (DRM) policy?
Yes, Mighty is fully compliant with the digital rights management (DRM) policies that are in place for Spotify and other streaming music services. Mighty runs on Android and follows all of the same DRM policies that are implemented on a smartphone. This means that Mighty must “check-in” with the streaming music service every 30 days to make record of what songs have been played. Luckily, Mighty checks-in each time you sync new playlists via the Mighty mobile app. So long as you sync once a month, you’re good! Last updated: Thu, Mar 3 2016 2:14 pm EST
Does Mighty have support for last.fm scrobbling?
Unfortunately scrobbling is not currently supported, but we have gotten this request from backers and it’s at the top of our roadmap post Kickstarter. It’s something we can add with a software update so no new hardware required. We will keep you updated! Last updated: Thu, Mar 17 2016 8:08 pm EDT
Can I order a different quantity of Mighty that isn’t one of the reward levels?
Yes you can! Want 3, 4 or 7? We can make it happen. Just send us a message and we’ll let you know what to do. Last updated: Tue, Mar 22 2016 8:23 pm EDT
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.